Shipping Policy

Orders are typically processed within 1–2 business days after payment confirmation (excluding weekends and holidays).

Standard delivery within the continental United States usually arrives in 3–5 business days after shipment.

You will receive tracking by email once the carrier scans your package.

Free standard shipping applies to qualifying orders of $49 or more before tax, shipped to eligible U.S. addresses.

Orders under $49 may include a flat shipping fee shown at checkout.

Carrier delays can happen during peak seasons. Contact us with photos if an item arrives damaged and we will help replace or refund it.

Support: support@petwago.com